Support
Blog
Consumer Education
Consumer Education Main
Internet Download Safety
Important Numbers to Keep
How We Protect You
How to Protect Yourself
Protect Your Information
How to Recognize Online Fraud
Report Identity Theft or Fraud
Prevent Identity Theft
Cybercrimes: Don't be a Victim
Quick Guide for Consumers on Credit, Debit, and Prepaid Cards
Stay Safe Online - National Cyber Security Alliance
OnGuard Online - Federal Trade Commission
Support Tools
Support Tools Main
How to Troubleshoot Internet Banking
Quicken & Quickbooks
Instructions for Transfer Money and Popmoney
Mobile Banking FAQs
How to Use Popmoney
How to Activate Your Debit Card or Change Your PIN
How to Use Your Debit Card
Directions for AOL Browser Users
Update Your Internet Browser
Online Banking Q&A
What is Online Banking?
Online Banking is our online service that allows you to access your account information 24 hours a day, 7 days a week. Using Online Banking, you can:
- View real-time account balances, check images and history
- 24-hour access to checking, loans and CDs
- Export history to financial software or spreadsheets
- Transfer funds between accounts
- Pay bills online
- Request stop payments
What do I need to bank online?
Banking online is easy. Online Banking works well on most of today's browsers and must support SSL encryption. If your browser does not support these encryption levels, you'll need to update it. To get started, simply enroll to receive your log in information.
What types of accounts can I view with Online Banking?
With Online Banking, you can view all your Platte Valley Bank accounts, as well as loans.
How often is my account information updated?
Account information is updated in real-time, offering you the most current information available.
How secure is my personal account information?
Platte Valley Bank uses the latest Internet security available, including secure communications (SSL), firewalls, encryption, and operating systems that have been designed to provide maximum security.
Why am I signed off sometimes and I have to sign in again?
If Online Banking has been inactive for a period of time, Online Banking may automatically sign you off to prevent unauthorized use of your accounts, and to prevent others from viewing your information.
Can I transfer funds between my accounts?
Yes, you can transfer funds between any of your Platte Valley Bank accounts.
Do I need extra software or hardware to use Online Banking?
No extra software is necessary. You can access your Platte Valley Bank accounts from almost any PC that has Internet access.
Will Online Banking work with my current Internet Service Provider?
Yes, Online Banking works with any ISP.
Can I access my accounts from both home and work?
Yes, you can access your accounts from almost any PC.
